About
It's no secret that customers expect personalized experiences — in real-time, on the right channel, with the right message. To achieve this at scale, businesses are using first-party data to fuel AI-driven journeys.

However, only 41% of consumers are comfortable with AI being used to personalize their experiences.

So how do companies leverage the full potential of AI-powered personalization – while respecting privacy concerns and staying compliant?

In this interactive webinar, we’ll demonstrate how Twilio Segment’s Customer Data Platform empowers businesses to deliver personalized omnichannel engagement at scale with AI, create multi-channel journeys with real-time data, and maintain robust privacy controls.
Agenda
  • Start collecting customer data and integrating your data stack in minutes
  • Enrich the Segment ‘golden profile’ to build high quality, bespoke end-user experiences at scale
  • Turn predictive insights into personalized experiences optimized for growth
Presenter
1697773531-fbdc13fe0ed0f74c
Charles Crawford
Group Manager, Product Marketing
Twilio Segment
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