Our current macroeconomic climate has companies refocusing their budgets around efficiency, driving many to seek additional avenues to cost-effectively acquire new, loyal customers.

For decades, the companies that power the gig economy have been in the business of building trust by using technology to match supply with demand. Yet, as the gig economy has expanded along with consumers' expectations and digital channels, gig economy platforms have needed to modernize and consolidate their tech stacks to quickly respond to changes in the marketplace while continuously strengthening trust through timely, 1:1 communications.

In this first installment of our new customer spotlight series, you’ll learn how CraftJack, a subsidiary of gig economy leader Angi, is using Twilio Engage to efficiently scale personalized, multichannel communications based on real-time customer data to create trust and improve customer lifetime value.

In this webinar, you’ll learn:

  • Why building customer trust through personalization is key to efficient growth

  • How Twilio Engage helps marketers get a complete view of their customers and quickly activate that data across any digital channel from one solution

  • How CraftJack is using Twilio Engage to consolidate their tech stack and keep users engaged by delivering personalized, omnichannel customer experiences based on unified, real-time data

Whether you’re a small, medium, or large company across all industries, there are many lessons to be learned from the gig economy. Register today to learn from gig economy leaders around building customer trust and scaling personalized experiences.
Kyle Turcotte
Senior Product Marketing Manager, Twilio Segment
Robin Grochol
VP of Product, Twilio Segment
Jordan Dietch
VP of Product Management, CraftJack
Julia Park
Principal Solutions Engineer, Twilio Segment
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