Most companies have figured out that the key to unlocking superior customer experience lies in harnessing customer data and technologies like AI. However, the path to success can be murky, as technologies continue to evolve.
The challenges? Privacy laws, customer data silos and a very complex tech stack.
This is why we have joined forces with David Wallace, Research Director for CX at IDC and Tyler Munson, VP of Growth at MoneyLion (Ex Wells Fargo), for a discussion on top trends in the customer data platform space and actionable insights for CX excellence.
Join these experts alongside Sonia Sidhpura, Dr. of PMM, Twilio Segment, for a webinar and live Q&A where you will learn:
- The latest global trends and insights into the customer data platform market from IDC
- How a CDP empowers you to build trusted AI customer experiences
- MoneyLion’s use case on how Segment CDP enabled a cohesive CX across all their products
- How you can 10x your customer relationships with Twilio’s CustomerAI technology