About
Two years ago, the fitness brand was struggling to access customer data from three separate business pillars using a messy legacy stack of MySQL databases and homegrown syncing scripts. It faced a challenge familiar to any team reckoning with data sins of the past: How do you leverage the architecture you have to achieve a better future state?

Come learn how Crossfit was able to give their teams the data they need to improve customer communications.
Agenda
  • Resolve customer profiles and sync to the warehouse automatically
  • Enrich profiles with tables in the warehouse
  • Activate with Reverse ETL
  • Future state of enabling marketers to build audiences themselves
Presenters
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Jay Meyering
Senior Manager, Software Development
CrossFit, LLC
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Onil Gunawardana
Head of Martech & Customer Data
Snowflake
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Sean Spediacci
Senior Product Marketing Manager
Twilio Segment