About
Join industry leaders from Databricks, Albert Heijn, and Twilio Segment as we explore the pivotal role of high-quality data in maximising AI effectiveness and enhancing customer experiences. This panel discussion will delve into the why 71% of leaders believe that AI would be more effective if it could access higher quality data. We'll examine the EU AI Act and how compliant and clean data utilisation is key to unlocking the full potential of AI. And highlight how Twilio Segment and Databricks equip teams with real-time customer data and AI tools for effective model training, resulting in precise, personalised customer experiences.
Agenda
  • The relationship between AI and quality data
  • How Twilio Segment enables businesses to leverage high-quality data for AI, powering predictive analytics for better personalization
  • Real-world examples of how proper data management can advance AI applications and adaptive engagement
Presenters
1705954350-5aaa23bb70b4998e
Robin Sutara
Field CTO, Databricks
Robin is the Field CTO with Databricks. She has had an eclectic career path in technical and business functions with more than two decades between Databricks and Microsoft across multiple C-level roles. She is passionate about creating diversity in data and was recognized in 2023 as a Top 20 Women in Data and Tech, as well as DataIQ 100 Most Influential People in Data.
1705954405-1c66ce9396c2d938
Folkert Mudde
Engineering Manager, Albert Heijn
Folkert is an accomplished Engineering Manager renowned for his expertise in data collection and the seamless orchestration of customer journeys. With a diverse consulting background spanning various domains, Folkert has brought his skill set to his current position at Albert Heijn, a retail powerhouse in the Netherlands.
1705954291-01fd1f9671213ccb
Hema Thanki
Senior Product Marketing Manager, Twilio Segment
Hema is currently the EMEA Product Marketing lead at Twilio Segment. At Twilio, Hema brings her wealth of knowledge across B2B SaaS and consumer products to lead and strategize product marketing efforts across the EMEA region, aiming to create meaningful and impactful experiences for customers.
1705954319-a8a706a4f3aba76b
Ana Salustiano
Senior Solutions Engineer, Twilio Segment
Ana is a Solutions Engineer at Twilio Segment. Starting her career as an economist, working in Macroeconomics forecasting, she then did her Masters in Business Analytics. Prior to Twilio Segment, she was a Solutions Engineer at Microsoft Xandr.