About
Join us to see first-hand how Segment’s Customer Experience team and Marketing Operations team save time and drive revenue with CustomerAI.

We’ll show you how we utilize our latest CustomerAI features internally to boost growth and strengthen customer loyalty.
Agenda
  • Increase targeting accuracy and conversion rates with AI models backed by your own trusted customer data
  • Boost team productivity with Generative Audiences
  • Use CustomerAI Predictions to easily create audiences who are most likely to purchase and trigger customer journeys
Presenters
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Alexa McKenna
Senior Manager, Marketing Operations, Twilio Segment
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Tiffany Darwish
Customer Success Program Manager, Product Adoption, Twilio Segment
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Troy Bolus
Principal, Product Manager, Twilio Segment
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