Real-time personalization has become the expectation, rather than the exception for many consumers. So much so that according to our 2023 State of Personalization Report, 66% of customers say they’ll quit a brand if they’re not getting a personalized experience.

It all starts with trusted customer data – however, many businesses face the challenges of stale, siloed or inconsistent data.

So how do you ensure your business is ready to power personalized customer engagement at scale?

In this interactive webinar, we’ll demonstrate how Twilio Engage and Twilio SendGrid Marketing Campaigns help businesses collect, unify and activate data to uncover precise customer insights and deliver seamless personalized experiences that lower costs and increase customer Lifetime Value (LTV).