About
At a time when we have less resources and budget, every healthcare organization needs to build more durable, meaningful relationships with patients.

In this HIMSS session, we covered the strategies leading healthcare organizations use to modernize their care journey and reduce overall costs by incorporating technologies, like AI, that promote a more efficient workforce, along with retail-like personalization for patients.
When
Tuesday, April 23, 2024 · 12:00 p.m. Eastern Time (US & Canada) (GMT -4:00)
Agenda
  • Learn how to modernize the care journey by bringing retail-like personalization to patient engagement
  • Discover how leading health organizations are incorporating AI in 2024
  • Learn how leading health organizations are increasing workforce efficiency despite limited resources
Presenters
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Ashish Dhandharia
Assistant VP of Inbound Contact Center
Healthfirst
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Richard Strobridge
VP of Sales
Commure
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Dave Esber
Director, Product Marketing
Twilio
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Ramneek Singh
Technology Leader
Cleveland Clinic
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