About
With the proliferation of tools and the arrival of AI, the traditional tech stack is evolving. To compete in this changing landscape, businesses require something more dynamic and customer-centric: what we like to call the Modern Customer Engagement Stack (CES).

As the leading Customer Data Platform, Twilio Segment has a front row seat on the tools and tactics businesses around the globe are using to elevate their CX and we are ready to share the findings!

Join us for an insightful panel discussion where Twilio Segment sits along with Anjali Yakkundi, VP, Product Marketing at Movable Ink and Stuart Scott, Solutions Architect and President at Mammoth Growth, to explore today's modern Customer Engagement Stack and the impact of AI on the ecosystem.
Agenda
  • How the latest trends and technologies like AI/ ML are shaping today’s tech stack
  • How to achieve hyper-personalization with a modern CES
  • How good data is at the heart of all things CX
Presenters
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Anjali Yakkundi
Vice President, Product Marketing, Movable Ink
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Stuart Scott
Solutions Architect & President, EMEA @ Mammoth Growth
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Billy Fink
Sr. Group Manager, Product Marketing @ Twilio Segment
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