About
According to Forrester, “consumer demand for proactive, personalized experiences is at an all-time high.” And healthcare businesses are no exception. But balancing the pressing challenges of delivering personalized patient experiences and offering care through preferred channels, all while staying compliant is no small task.

Join Neal Patel, Senior Director, Analytics at K Health and guest speaker Forrester Senior Analyst, Shannon Germain as they explore healthcare industry challenges, trends, and success stories. Don’t miss this opportunity to learn how having access to data that is unified and compliant will unlock patient personalization, resulting in greater revenue, ROI, and patient outcomes.
Agenda
  • The importance of personalization for patient journeys and services
  • How to increase ROI with data intelligence
  • AI use cases that are improving patient outcomes
Presenters
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Neal Patel
Senior Director, Analytics
K Health
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Darcelle Pluviose
Product Marketing Manager, Healthcare & Life Sciences
Twilio Segment
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Shannon Germain Farraher (Guest Speaker)
Senior Analyst
Forrester
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