About
Customer needs aren't static, so your customer journeys shouldn't be either.

But building dynamic customer experiences in real-time starts with a deep and unified understanding of every customer across all online and offline sources — in short, it starts with good data.

In this interactive webinar, we’ll demonstrate how Twilio Segment’s CDP helps businesses create complete, real-time profiles and use predictive AI to anticipate customer needs and power personalized experiences — while boosting retention, improving loyalty, and growing customer lifetime value.
Agenda
  • Use predictive AI to pinpoint purchase-ready customers and which products they’re most inclined to buy
  • Unify customer profile data in the warehouse, enabling any team to build 1:1 personalized experiences at scale
  • Use identity resolution to get a holistic view of each customers’ journey across multiple user sessions and devices
Presenter
1716477391-79117b12f0bac12d
Kathleen Velasquez
Product Marketing Manager
Twilio Segment
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