While our current macroeconomic climate has companies refocusing their budgets around efficiency, rising inflation is driving growth in the gig economy, with workers increasingly seeking to supplement their incomes to plan for recession.

For decades, the companies that power the gig economy have been in the business of building trust by using technology to match skills to needs and supply with demand. Yet, as the gig economy has expanded along with the consumers' expectations and digital channels, gig economy platforms have needed to modernize and consolidate their tech stacks to quickly respond to changes in the marketplace while continuously strengthening trust through timely, 1:1 communications.

In this first installment of our new customer webinar series, you’ll learn how CraftJack, a subsidiary of gig economy leader Angi, is using Twilio Engage to efficiently scale personalized, multichannel communications based on real-time customer data to create trust and improve customer lifetime value.

In this webinar, you’ll learn:

  • Why building customer trust through personalization is key to efficient growth

  • How Twilio Engage helps marketers get a complete view of their customers and quickly activate that data across any digital channel from one solution

  • How CraftJack is using Twilio Engage to consolidate their tech stack and keep users engaged by delivering personalized, omnichannel customer experiences based on unified, real-time data
Wed, Dec 7, 2022 · 2:00 PM Eastern Time (US & Canada) (GMT -5:00)
Kyle Turcotte
Senior Product Marketing Manager, Twilio Segment
Robin Grochol
VP of Product, Twilio Segment
Connie Liu
Senior Manager of Product, Twilio Segment
Jordan Dietch
VP of Product Management, CraftJack
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