About
In today's world, customers expect a rich and personalized experience, where every interaction feels seamless and tailored to their needs.

In this interactive product demo, we’ll show how Twilio’s Customer Data Platform helps businesses unify customer data, build precise audience segments, and deliver personalized experiences at scale. From abandonment to re-engagement campaigns, see how you can drive higher conversions and lifetime value with data-driven personalization.

Now, with powerful new features, you can take personalization even further—seamlessly orchestrating data, triggering event-based messaging, and optimizing engagement across every channel in real time.
When
Wednesday, April 9, 2025 · 9:00 a.m. Pacific Time (US & Canada) (GMT -7:00)
Agenda
  • Unified Profile Foundation – Power personalization by leveraging a single, enriched customer profile across all touchpoints.
  • Real-Time Warehouse Data Synergy – Combine real-time signals with historical data to deliver contextually rich, highly relevant experiences.
  • Event Triggered Journeys – Automate engagement with Event Triggered Journeys, responding instantly to customer actions for seamless interactions.
Presenters
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Bryn Saunders
Principal Product Marketing Manager
Twilio
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John Silverberg
Senior Solutions Engineer
Twilio
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